Free HP HP5-H10D Exam Dumps Questions & Answers

How should you counter this objection: "Services cost too much."

• A.  HP Services give you predictability and greater control of TCO.
• B.  HP Services allow you to choose from various options that best suit your needs.
• C.  HP Services ensure that your equipment stays up and running.
• D.  HP standard warranty offers limited support for a short time period.

According to the Gartner PC and Printer services worldwide heat map 2013-2016, what percent of the
total addressable market is an HP PPS Services opportunity?

• A.  32%
• B.  18%
• C.  92%
• D.  58%

An existing customer is supported with an HP Care Pack Service engagement. When attempting to renew
the engagement with the customer, which provision would require HP Contractual Services?

• A.  A warranty purchased at the time of the product purchase
• B.  The entire cost pre-paid
• C.  Multiple products, at various service levels, all under one agreement
• D.  One service level with risk mitigation

Which HP PPS Services value propositions allow customers to concentrate on business activities rather
than IT issues? (Select three.)

• A.  Protection
• B.  Trusted vendor
• C.  Cost savings
• D.  Simplification
• E.  Security

When do HP Post Warranty Care Pack Services need to be registered?

• A.  within 10 days after purchasing the care pack
• B.  within 90 days after the purchase of the hardware
• C.  within 10 days after the purchase of the hardware
• D.  within 30 days after the expiration of the warranty