Free Huawei H19-304 Exam Dumps Questions & Answers

The administrator can use the CMS system to customize the alarm indicator. Once the system threshold exceeds the alarm indicator, the system will generate an alarm message and send an email to the administrator's email address. ()

• A.  FALSE
• B.  TRUE

7900 series phone which keys can achieve the status of the ability to display: () (multiple choices of this question)

• A.  Voice message button
• B.  Expansion board programmable keys
• C.  Soft keys on the screen
• D.  Line button

Which narrowband PSTN interfaces the U2980 can support for accessing the PSTN network. () (multiple choice of this question)

• A.  E1
• B.  FXO
• C.  BRI
• D.  T1

After the Huawei contact center receives the message from the social media, the message needs to be distributed to the appropriate agent for processing. Which of the following distribution modes is not supported by the current system. ()

• A.  The administrator can view the sentiment category and sentiment index of each message to identify whether the message is a positive message or a negative message, which is convenient for the administrator to process quickly.
• B.  When the administrator forwards to the relevant agent for processing, he may request to reply to the agent's reply message. After the agent replies, it will be posted to social media after being reviewed by the administrator.
• C.  The system can identify the keywords in the message, automatically filter out the useless messages according to the keywords, and assign the useful messages to the appropriate agent for automatic message distribution, which greatly reduces the administrator's distribution workload. .
• D.  The administrator can check the influence of the message publisher and give quick response to the more influential publishers, such as stars, to avoid the situation.

The eSpace UC solution security includes the following points () (multiple choices in this question)

• A.  Management plane security policy
• B.  IP basic network security policy
• C.  Communication business security strategy
• D.  Terminal access security policy