| Exam Code/Number: | H21-287_V1.0Join the discussion |
| Exam Name: | HCSP-Presales-Service(AICC) V1.0 |
| Certification: | Huawei |
| Question Number: | 132 |
| Publish Date: | Jan 08, 2026 |
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Which AICC architecture pattern is most resistant to a "split-brain" scenario in a high-availability cluster?
A "concurrent session" licensing model for AICC is directly tied to the number of named agent accounts, regardless of how many are logged in simultaneously.
Which component in the AICC architecture is most directly responsible for translating a customer's web chat text into a structured intent that can be used for automated responses or routing?
When configuring the AICC system for a blended contact center (agents handling both inbound and outbound calls), what feature prevents an agent from receiving an inbound call while they are already on an outbound call?
What is the primary function of the "RTP (Real-time Transport Protocol)" in a VoIP call within AICC?