Free Huawei H21-287_V1.0 Exam Dumps Questions & Answers

Which factor is most critical when designing the user experience (UX) for the IVR self-service system?

• A.  The number of options should be minimized, and the menu structure should be logical to avoid caller frustration.
• B.  The voice of the recorded prompts should be very friendly.
• C.  The background music should be popular songs.
• D.  The IVR should never transfer the caller to an agent.

In a SIP-based AICC system, what is the purpose of the "SIP REGISTER" message?

• A.  To initiate a new call.
• B.  To transfer a call to another extension.
• C.  To indicate that a call has been answered.
• D.  To allow a SIP endpoint (like an IP phone) to inform the SIP server of its current network location.

Which type of AICC deployment offers the customer the greatest level of control over security, customization, and data governance?

• A.  Public cloud (SaaS) deployment
• B.  Hybrid deployment
• C.  Managed service deployment
• D.  On-premises deployment

Implementing a hot-standing disaster recovery site guarantees zero data loss (RPO=0) for an AICC deployment without any additional configuration.

• A.  False
• B.  True

A customer's existing network has a strict firewall policy that only allows outbound HTTPS (TCP/443) connections. When integrating AICC's UAP with a third-party CRM hosted in a public cloud, which integration method is most likely to succeed without requiring changes to the firewall's inbound rules?

• A.  The UAP initiates outbound HTTPS/WebSocket connections to a cloud-based integration broker.
• B.  A site-to-site IPsec VPN tunnel between the customer's data center and the cloud provider.
• C.  Using the CRM's public REST API with inbound POST requests to the AICC application server.
• D.  A direct, persistent SIP trunk connection from the CRM to the AICC CTI.