Free IBM M9560-231 Exam Dumps Questions & Answers

How can you determine if a quote line item is prorated to align it with the client 's anniversary date?

• A.  There is no way to tell.
• B.  The renewal line item coverage dates are for a full 12 months.
• C.  There is an incident in front of prorated line items.
• D.  The renewal line item coverage dates are less than 12 months.

If your client has questions about their use of technical support and software downloads, who should they call?

• A.  IBM Software Renewals Representative
• B.  IBM Technical Support Team
• C.  IBM Business Partner Sales Representative
• D.  IBM Software Client Leader

When do clients receive their first Software Renewal Quote and Letter?

• A.  90 days before their renewal anniversary
• B.  30 days before their renewal anniversary
• C.  75 days before their renewal anniversary
• D.  45 days before their renewal anniversary