According to HerzBerg's Two-Factor Theory of Motivation, which of the following factors ate mentioned most often By satisfied employees?

• A.Responsibility and advancement
• B.Salary and status
• C.Peer relationships and personal life
• D.Work conditions and security

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Which of the following is an example of a physical security control that should be in place at an organization's data center?

• A.Firewalls and antivirus protection are in place to prevent unauthorized access to data.
• B.Swipe cards are used to access the data center
• C.Backup servers in the data center are stored in an environmentally controlled location
• D.All users have a unique ID and password to access data

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Which of the following techniques would be least effective in resolving the conflict created by an internal audit client's perception of the audit report as a personal attack on his management performance?

• A.The auditor should make recommendations based on objective criteria, rather than based on a subjective assessment.
• B.The auditor should focus on the audit client as a person and understand him, rather than just concentrating on the problem.
• C.The auditor should take a flexible position on the recommendations and focus on resolving the issue by addressing the interests of the people concerned.
• D.The auditor should explore alternative solutions to address the audit problem, so the audit client has options.

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Which of the following statements regarding program change management is not correct?

• A.In order to protect the production environment, changes must be managed in a repeatable, defined, and predictable manner.
• B.The degree of risk associated with a proposed change determines if the change request requires authorization.
• C.The goal of the change management process is to sustain and improve organizational operations.
• D.All changes should be tested in a non-production environment before migrating to the production environment.

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Which of the following is true regarding the COSO enterprise risk management framework?

• A.The framework integrates with, but is not dependent upon, the corresponding internal control
• B.The framework facilitates effective risk management, even if objectives have not been established.
• C.Control environment is one of the framework's eight components.
• D.The framework categorizes an organization's objectives to distinct, non overlapping objectives.

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