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  4. IIBA.CBAP.v2024-01-19.q463 Dumps
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Question 418

The business analyst (BA) has been tasked with assessing and recommending the best solution that fits an organization's need for a new third-party sales tool.
What technique would be used for identifying suitable options?

Correct Answer: B
Explanation
Decision analysis is a technique for identifying and evaluating the possible options for a given problem or situation. It involves defining the criteria, alternatives, and consequences of each option, and applying a decision-making method to select the bestoption12. Decision analysis can be used for assessing and recommending solutions that fit an organization's need for a new third-party sales tool, as it can help to compare the features, benefits, costs, and risks of different vendors or products. The other options are not techniques for identifying suitable options, but rather tools or methods for other purposes. A balanced scorecard is a tool for measuring and managing the performance of an organization or a solution3. A vendor assessment is a method for evaluating the capabilities and suitability of a potential vendor or supplier4. A process analysis is a technique for understanding and improving the current or future state of a business process
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Question 419

A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project. In an informal conversation, another employee mentioned that one of the attendees is likely to be unhappy about the project's impact on their work.
Which of the following techniques will the BA use to avoid disrupting the workshop?

Correct Answer: B
Explanation/Reference: IIBA BABOK v3 (p. 84)
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Question 420

Which of the following is a quality control chart to track trends in project execution?

Correct Answer: A
Explanation
A control chart is a quality control chart that tracks trends in project execution by plotting the values of a quality metric over time against established control limits. A control chart can help the project team monitor the variation and stability of a process, identify the causes of variation, and take corrective actions if the process goes out of control. A control chart can also show the performance of a process in relation to the customer specifications and expectations. A control chart is different from a RACI chart, which shows the roles and responsibilities of project team members. A control chart is also different from a PERT chart, which shows the sequence and duration of project activities. A control chart isnot a Pareto chart, which shows the frequency and impact of problems or defects. References:
Quality Control in Project Management, paragraph 6
15 Quality management tools in project management, paragraph 3
Control Chart: A Key Tool for Ensuring Quality and Consistency, paragraph 1 Control Chart - Project Management Knowledge, paragraph 1
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Question 421

You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.
What type of analytical thinking are you participating in this scenario?

Correct Answer: A
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Question 422

A team of business analysts (BAs) were assigned to review an enhancement request that would involve changes in a stockroom and the inventory of products. The changes will impact several groups of people and the amount of savings is in excess of $1 million dollars. The recommended process improvement will be presented to management for approval.
What should the team do first?

Correct Answer: C
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