In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?

• A.Communicate with each stakeholder individually
• B.Obtain stakeholder signoff on the approach
• C.Develop a cleaner RACI matrix
• D.Obtain approval for the business case

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When an organization is using a change-driven approach to business analysis, how are communications managed?

• A.Communications in a change-driven approach to business analysis focus more on the frequency of communication.
• B.Communications in a change-driven approach are all ad hoc.
• C.Communications in a change-driven approach focus more on formal communications.
• D.Communications in a change-driven approach typically use face-to-face channels.

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A new contract requires a thorough level of documentation to be developed and maintained with planned phases of reviews and authorized sign offs. Which approach fits this contract?

• A.Agile
• B.Waterfall
• C.Scrum
• D.Iterative

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The initial high-level listing of requirements in a change-driven approach is also known as what?

• A.Requirements envisioning
• B.Requirements foundation
• C.Product scope
• D.Project scope

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As a business analyst in your organization, you must understand the difference between operative rules and structural rules. What is the difference between structural rules and operative rules?

• A.Structural rules are rules that the organization chooses to enforce as a matter of policy. Operative rules are intended to help determine when something is or is not true, or when things fall into a specific category.
• B.Operative rules are rules that the organization chooses to enforce as a matter of policy. Structural rules are intended to help determine when something is or is not true, or when things fall into a specific category.
• C.Operative rules are rules that describe the organizational process assets of the organization. Structural rules are policies that restrict the authority of each line of business.
• D.Operative rules are rules that define how an organization operates. Structural rules define the boundaries of the structure, business units, and departments within the organization.

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