Which of the following is NOT a sub-process of Service Portfolio Management?

• A.Service Portfolio Update
• B.Business Planning Data
• C.Strategic Planning
• D.Strategic Service Assessment
• E.Service Strategy Definition

Comment: *

Name: *

Email: *

Verification: *

Which of the following systems come under the category of linking systems to connect an enterprise with its customers and supplier? Each correct answer represents a complete solution. Choose all that apply.

• A.Electronic data interchange (EDI)/extensible markup language (XML) data transfer systems
• B.Website and portal
• C.Office productivity
• D.E-mail, smartphone, instant messaging

Comment: *

Name: *

Email: *

Verification: *

Which of the following should be the MOST important consideration for a hospital planning to use cloud services and mobile applications?

• A.Acceptable use policy
• B.Privacy requirements
• C.Internet connectivity
• D.Data classification

Comment: *

Name: *

Email: *

Verification: *

A manufacturing company has recently decided to outsource portions of its IT operations. Which of the following would BEST justify this decision?

• A.The business strategy requires significant IT resource scalability over the next five years.
• B.Business users are not able to decide upon IT service levels to be provided.
• C.Core legacy systems are not fully integrated with enterprise IT systems.
• D.Increasing complexity of core business and IT processes have led to dramatic increasing costs.

Comment: *

Name: *

Email: *

Verification: *

The BEST way for a CIO to monitor the alignment between the business and IT strategy is to regularly review:

• A.IT services supporting business processes.
• B.the balanced scorecard.
• C.key risk indicators (KRIs).
• D.the risk register.

Comment: *

Name: *

Email: *

Verification: *