Which of the following frameworks defines ERM as the discipline by which an organization in any industry assesses, controls, exploits, finances, and monitors risks from all sources for the purpose of increasing the organization's short- and long-term value to its stakeholders?
Correct Answer: C
Question 267
Which of the following provides the BEST assurance on the effectiveness of IT service management processes?
Correct Answer: B
Continuous monitoring provides the best assurance on the effectiveness of IT service management processes because it involves collecting, analyzing, and reporting data on the performance, quality, and outcomes of the IT services on an ongoing basis. Continuous monitoring helps to identify and address any issues, gaps, or deviations from the expected standards and goals of the IT service management processes. It also helps to measure and demonstrate the value and impact of the IT services to the customers and stakeholders. Continuous monitoring can also support continuous improvement and innovation of the IT service management processes by providing feedback and insights for decision-making and planning
Question 268
Of the following, who is responsible for the achievement of IT strategic objectives?
Correct Answer: C
The chief information officer (CIO) is the senior executive who is responsible for the achievement of IT strategic objectives. The IT strategic objectives are the high-level goals and priorities that guide the IT vision, mission, and value creation for the organization. The CIO is responsible for: Developing and communicating the IT strategy and aligning it with the business strategy and objectives Managing and delivering the IT solutions, services, and projects that support and enable the business needs, requirements, and value drivers Leading and overseeing the IT functions, resources, and capabilities, and ensuring their quality, efficiency, and effectiveness Monitoring and reporting the IT performance and outcomes, and ensuring their alignment with the IT strategic objectives and value drivers Implementing and maintaining the IT governance framework, policies, standards, and practices The other options are not correct. The IT steering committee is a group of senior executives and stakeholders who provide guidance, direction, and oversight for the IT strategy and initiatives, but not responsible for their achievement. The business process owners are the individuals or groups who have an interest or influence in the business processes that are supported or enabled by IT, but not responsible for the achievement of IT strategic objectives. The board of directors is the highest governing body of the organization that sets the vision, mission, strategy, and objectives of the organization, as well as oversees its performance and value creation, but not responsible for the achievement of IT strategic objectives. References: According to the CGEIT Review Manual 20221, "The CIO is responsible for ensuring that IT strategic objectives are achieved. The CIO should develop an IT strategy that is aligned with enterprise strategy; manage IT resources to deliver value; monitor IT performance; implement IT governance; etc." According to the CIO article on What is a CIO? Everything you need to know about the Chief Information Officer role2, "The chief information officer (CIO) oversees an organization's technology strategy, as well as the hardware, software and data that helps other departments do their jobs." According to the ISACA article on The Role of CIO in Enterprise Governance of Information Technology3, "The CIO plays a key role in EGIT by translating business strategy into IT strategy; managing IT resources; delivering IT solutions; measuring IT performance; ensuring compliance; etc."
Question 269
Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?
Correct Answer: A
Question 270
Which of the following techniques is used for understanding the "environment" in which a business operates?