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  1. Home
  2. ISACA Certification
  3. COBIT-Design-and-Implementation Exam
  4. ISACA.COBIT-Design-and-Implementation.v2024-11-12.q20 Dumps
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Question 1

When tailoring a governance system using COBIT 2019 for a nonprofit enterprise seeking to improve IT service delivery, which of the following enterprise strategy design factors is MOST relevant?

Correct Answer: A
When tailoring a governance system using COBIT 2019 for a nonprofit enterprise seeking to improve IT service delivery, the most relevant enterprise strategy design factor is cost. Nonprofit organizations typically operate with limited budgets, making cost management a critical consideration.
For nonprofit enterprises, managing costs effectively is crucial to ensure that resources are used efficiently and that IT service delivery improvements are sustainable. Focusing on cost as a design factor helps to prioritize initiatives that provide the most value for the least expenditure.
COBIT 2019 Framework References:
* COBIT 2019 Design Guide, Chapter 2:Discusses the importance of considering cost as a design factor, especially for organizations with limited financial resources.
* COBIT 2019 Implementation Guide, Chapter 5:Provides guidance on optimizing costs while improving IT service delivery to ensure that governance objectives are met within budget constraints.
By focusing on cost, the nonprofit enterprise can tailor its governance system to achieve better IT service delivery while staying within financial limits, ensuring the efficient use of available resources.
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Question 2

Which of the following needs to be resolved when finalizing the initial governance design?

Correct Answer: D
The initial governance design process involves gathering inputs from various stakeholders, including business units, IT, and external partners. These inputs can sometimes conflict, and it is crucial to resolve these conflicts to create a unified governance system that supports enterprise objectives.
Key Steps:
* Stakeholder Alignment:Ensuring that all stakeholders are on the same page regarding priorities and objectives.
* Conflict Resolution:Addressing and resolving any discrepancies or conflicts in inputs to ensure a consistent and aligned governance system.
* Prioritization:Establishing clear priorities to guide decision-making and resource allocation.
COBIT 2019 Framework References:
* COBIT 2019 Design Guide, Chapter 4:Discusses the importance of resolving conflicting inputs and establishing a cohesive governance framework that aligns with enterprise priorities.
* COBIT 2019 Framework: Governance and Management Objectives:Emphasizes the need for alignment between IT and enterprise goals, requiring the resolution of any conflicting priorities.
Resolving conflicting inputs and priorities ensures that the governance system is well-aligned and effective in achieving enterprise goals.
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Question 3

What is a PRIMARY responsibility of the program management office during the planning phase that defines the initial program concept business case?

Correct Answer: D
The primary responsibility of the program management office (PMO) during the planning phase that defines the initial program concept business case is ensuring that both needs and business objectives are stated. This responsibility ensures that the program aligns with the enterprise's strategic goals and addresses specific business needs.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, BAI01 (Managed Programs):This objective emphasizes the role of the PMO in defining program requirements and business objectives during the planning phase.
* COBIT 2019 Implementation Guide, Chapter 3:This chapter outlines the responsibilities of the PMO in program planning, which includes articulating business needs and objectives to ensure alignment and clarity.
By clearly stating needs and business objectives, the PMO sets a solid foundation for the program, facilitating alignment with strategic goals and effective resource allocation.
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Question 4

Which of the following is a KEY consideration when determining the initial scope of a governance system?

Correct Answer: D
When determining the initial scope of a governance system, one of the key considerations is thecurrent I& T-related issues of the enterprise. Understanding and addressing these issues ensures that the governance system is relevant and focused on the areas that need the most attention and improvement. This approach aligns with the practical and contextual nature of COBIT 2019, which emphasizes tailoring governance solutions to the specific needs and circumstances of the enterprise.
Detailed Explanation with References:
* Current I&T-Related Issues (Option D):
* COBIT 2019 stresses the importance of understanding the specific issues and challenges an enterprise is facing in its current I&T environment. These issues could include inefficiencies, security vulnerabilities, compliance gaps, misalignment with business objectives, or any other problems impacting the performance and value delivery of IT.
* Addressing these issues directly in the initial scope ensures that the governance system can provide immediate value by targeting the most critical areas. This focus helps in demonstrating early successes and building credibility for the governance initiative.
* According to the COBIT 2019 Implementation Guide, understanding current issues allows the organization to prioritize actions that will have the most significant impact on improving governance and management practices.
* Compliance Requirements (Option A):
* Compliance requirements are essential and need to be considered when designing a governance system, but they are part of a broader context rather than the key initial driver. They ensure that the governance system meets regulatory and legal standards but do not necessarily prioritize the most urgent internal issues.
* Size of the Enterprise (Option B):
* The size of the enterprise influences the complexity and scalability of the governance system but is not a primary consideration for the initial scope. The focus should be on specific needs and issues rather than just the size.
* Role of IT within the Enterprise (Option C):
* The strategic role of IT is crucial for determining the overall governance approach, but it is more about aligning IT with business goals rather than pinpointing specific initial issues to address. It informs the design but does not drive the immediate focus of the initial scope.
Conclusion:The correct answer isD. Current I&T-related issues of the enterprise. Focusing on these issues ensures that the governance system addresses the most pressing needs and delivers tangible improvements, which is a fundamental principle in the COBIT 2019 framework.
References:
* ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
* ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
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Question 5

Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?

Correct Answer: C
The CIO and the program steering committee are responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan. They play a critical role in ensuring that the feedback is collected systematically and used to improve future initiatives.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, MEA04 (Managed Stakeholder Engagement):This objective outlines the importance of engaging stakeholders and gathering their feedback to improve governance and management practices.
* COBIT 2019 Implementation Guide, Chapter 5:This chapter highlights the role of senior leadership, including the CIO and the steering committee, in overseeing the implementation of governance programs and ensuring continuous improvement through stakeholder feedback.
By actively gathering and analyzing feedback, the CIO and the program steering committee can identify areas for improvement and ensure that the governance framework remains aligned with stakeholder needs and expectations.
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