Free ISQI CTFL-UT Exam Dumps Questions & Answers

A large customer complained that a business application developed by your company sometimes transfers the wrong amount of money to clients, although there are no complaints of the actual users. The expected amount differs from the actually transferred amount by a factor of 10 or 100. After analyzing the log files, you found out that the application itself works fine. The problem seems to be caused by confusing text fields and labels for the decimal place, leading to user errors.
Which usability risk should be reasonably addressed for the next release?

• A.  Increased liability through risk to financial loss caused by a poorly designed or deceptive user interface
• B.  Users resist using a software product which is essential for their daily work because it lacks usability
• C.  Users buy the software product but repeatedly need to call support because they don't understand how to use it
• D.  Users won't buy or use the software product because it lacks effectiveness, efficiency or satisfaction

Which of the following statements about usability test plans is true?

• A.  It contains the results of the test sessions
• B.  It should contain the briefing instructions
• C.  It contains a schedule
• D.  It should be very elaborate and at least 10 pages

Why are positive usability findings of high importance? Which of the following statements is wrong?

• A.  Positive usability findings allow a better view of the usability of the product.
• B.  Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
• C.  Positive findings are of high importance because they can be used in the report to justify the costs of the test.
• D.  Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.

Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?

• A.  The "evaluate"-part
• B.  The "iterate"-part
• C.  The "design"-part
• D.  The "analyze"-part

A "usability requirement" is:

• A.  A requirement needed to define the size of a mobile phone used in a usability test
• B.  A requirement needed for a usability tester
• C.  A requirement on the usability of a component or system
• D.  A requirement how to conduct a usability test