Free ISQI CTFL-UT Exam Dumps Questions & Answers

A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

• A.  Aesthetic and minimalist design
• B.  User control and freedom
• C.  Help and documentation
• D.  Visibility of system status

During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

• A.  Functional problem
• B.  Usability problem
• C.  Positive finding
• D.  Good idea

A "usability requirement" is:

• A.  A requirement needed to define the size of a mobile phone used in a usability test
• B.  A requirement how to conduct a usability test
• C.  A requirement needed for a usability tester
• D.  A requirement on the usability of a component or system

Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions

• A.  ii, iv & v are true, i & iii are false
• B.  iii, iv & v are true, i & ii are false
• C.  i, ii & v are true, iii & iv are false
• D.  ii & iv are true, i, iii & v are false

What location is NOT suitable for conducting a usability test?

• A.  A room at the place where the test participant lives or works.
• B.  A public place, such as a cafe.
• C.  A room where no action of the user can be seen or recorded by any means.
• D.  Two office rooms that are connected by a video link.