You need to create a customer journey. You are looking through the gallery of existing customer journey
templates to select one to use.
Which pieces of information will help you decide which template to use?

When creating customer journeys the correct steps must be followed in order to ensure the results you receive
are as expected.
Which five actions are required, in sequence, to create a complete customer journey? To answer, move the
appropriate actions from the list of actions to the answer area and arrange them in the correct order.


To meet privacy and reporting standards, which three items does Litware require for segments? Each answer
represents a complete solution.
DRAG DROP
You are a marketing administrator.
You need to edit a web page that contains a form used for holiday offers. The page and form are visible to the outside world.
Which five steps, in order, are needed to complete your task? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:


You are an administrator working on a marketing campaign.
You need to understand the various types of digital content that are available for use with marketing.
Which Content Types match with the Purposes that are listed? To answer, drag the appropriate Content Type
to the correct purpose. Each Content Type may be used once, more than once or not at all. You may need to
drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

