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  1. Home
  2. Microsoft Certification
  3. MB-220 Exam
  4. Microsoft.MB-220.v2024-04-14.q190 Dumps
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Question 81

Your company is interested in gaining additional insight into customer journeys.
You have been tasked with analyzing contacts insights.
From the options presented, which three types of interactions are analyzed in Dynamics 365 for Marketing for contacts and lead? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Correct Answer: A,B,C
Section: Topic 8, Configure and analyze customer responses
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights#categories
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Question 82

The marketing department hired a new content designer to be in charge of email design and personalization.
You need to instruct the content designer on using and managing the tokens for pre-defined dynamic text.
Which two guidelines should you give to the content designer? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Correct Answer: A,B
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Question 83

Your marketing department needs to create a Customer Journey for female wine enthusiasts over 40 years-old who live in Europe.
How should you define who receives this Customer Journey?

Correct Answer: D
Section: Topic 2, Manage segments and lists
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Question 84

In preparing for the Buenos Aires event you need to resolve the issue the content design team had during the Amsterdam event.
What should you do?

Correct Answer: B
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Question 85

You are a functional consultant in the midst of configuring Dynamics 365 Marketing for an event.
Your manager gives you a list of sponsors and their items. You need to record the information in the system.
What should you do?

Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-event-sponsorships
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