You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

• A.Configure the customer asset records hierarchically, and maintain service history at the sub-component level.
• B.Configure the customer inventory records individually, in order to maintain the service history at the parent component level.
• C.Configure the customer inventory records in a hierarchy, and maintain service history at the sub-component level.
• D.Configure the customer asset records hierarchically, and maintain service history at the service account level.

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Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers. Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company.
You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company's unique business process.
Which action must you perform?

• A.Create the necessary system status values.
• B.Create the necessary service task values.
• C.Create the necessary sub-status values.
• D.Edit the existing system status field values.

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Your company is expanding nationally.
You need to configure tax codes for a new territory, so the company can start to operate in the new territory.You realize that you can identify which field service record types the tax code will be applied to.
Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.

• A.Services
• B.Purchase Orders
• C.Products
• D.Work Orders
• E.Agreements

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You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series of quarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents a complete solution.

• A.Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
• B.Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
• C.Create Invoice Setup for site visits, with Invoice Recurrence of each month.
• D.Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.

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You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.
Work performed on certain types of backhones, trenchers, and excavating equipment requires differentattributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.

• A.Approval Status
• B.Certification
• C.Skill
• D.Rating Value

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