Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are setting up assets for a customer.
The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
Solution: You create Asset Properties to describe each component for viewing in a hierarchy.
Does this meet the goal?

• A.Yes
• B.No

Comment: *

Name: *

Email: *

Verification: *

You recently created a new schedule board tab.
You need to ensure that only a subset of users can view this new tab.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A.Ensure the schedule board tab is configured to be shared with specific people.
• B.From the schedule board setting, ensure the record is shared with the appropriate users or teams.
• C.Ensure the users have the proper security role.
• D.From the schedule board setting, email the record link to the appropriate users or teams.

Comment: *

Name: *

Email: *

Verification: *

Drag and Drop Question
Your company is preparing to deploy the Dynamics Field Service with Mobile Application. Your manager asks you to ensure that the Booking Statuses will match with the current business process the field technicians are following.
As the Field Service Administrator, you review the documentation and discover that the out-of- the-box Booking Statuses will meet your company's needs.
What is the order of the Booking Statuses for the five out-of-the box booking status fields? To answer, move the five out-of-the-box booking status fields to the answer area and arrange them in the correct order.

Correct Answer:

Comment: *

Name: *

Email: *

Verification: *

You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.
One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. The resource must be able to be scheduled for other accounts.
How can you achieve this goal?

• A.Create a Requirement Resource Preference record for the resource.
  Set the Preference Type to Restricted and Cascade to No.
• B.Create a Requirement Resource Preference record for the resource.
  Set the Preference Type to Restricted and Account to Adventure Works.
• C.Select Load the Default Filters on the Schedule Board.
• D.Create a Requirement Resource Preference record for the resource.

Comment: *

Name: *

Email: *

Verification: *

Drag and Drop Question
Your company receives a call from a customer saying that the hydraulic pump they received from your company is defective. The pump is manufactured by your company.
You need to process a return.
Which three actions should be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Correct Answer:

Comment: *

Name: *

Email: *

Verification: *