Free Microsoft MB2-700 Exam Dumps Questions & Answers

For which two entities does Microsoft Dynamics CRM create a default queue when the entity is created?(Choose TWO)

• A.  Activities
• B.  Teams
• C.  Users
• D.  Opportunities
• E.  Cases

Which two statements about queues are true?(Choose TWO)

• A.  Queues allow users to see multiple record types that require action in one list.
• B.  Queues allow users to remove themselves from responsibility for an item by using the Remove button.
• C.  Queues allow users to process items that they do not own.
• D.  You can delete a queue item without deleting the record for which the queue item was created.

What are two ways to find content in Knowledge Base articles?(Choose TWO)

• A.  search by using templates
• B.  search for common articles
• C.  search by using keywords
• D.  search subjects B browse articles

You create views by using the Advanced Find feature. A group of users often asks for access to these views.
You need to ensure that other users can see current data from the views that you create.
Which two actions will achieve the goal? Each answer presents a complete solution.(Choose TWO)

• A.  Export dynamic worksheets of the views and then send the worksheets to the other users by using email.
• B.  Provide a warning so that when users share the views, they share the underlying records also.
• C.  Export static worksheets of the views and then send the worksheets to the other users by using email.
• D.  Create a team and then share the views with the team.
• E.  Advise an IT administrator to make the views available to other users.

What role do keywords play in the Knowledge Base?

• A.  Keywords are used to search for articles.
• B.  Keywords relate similar cases to each other
• C.  Keywords are only used to manage the Knowledge Base.
• D.  Keywords define the subject tree.