Free Microsoft MB2-877 Exam Dumps Questions & Answers

You create a custom entity to manage specific types of services. You need to start scheduling resources for work related to the entity.
What should you do?

• A.  Add the custom entity to the schedule board.
• B.  Use work orders instead of the custom entity.
• C.  Create a relationship between the custom entity and Booking Resources entities.
• D.  Enable the custom entity for scheduling using universal scheduling.

Service technicians perform groups of related activities. You need to provide a total estimated duration for the group of activities so that they can be scheduled as one assignment.
Which set of entities should you use?

• A.  work order and activities
• B.  work order and service tasks
• C.  case and service tasks
• D.  case and activities

You need to prepare field agents to use the Field Service application in both online and offline mode.
Which behavior should you highlight for the field agents?

• A.  If a user enters an area without coverage in online mode, the user can continue to use the application in its current state and it will synchronize when returning to an area with coverage
• B.  Offline changes to records that trigger workflows in Microsoft Dynamics 365 will run when a user makes a change.
• C.  A user must switch the application to offline mode before entering an area without coverage.
• D.  Offline changes to records that trigger workflows in Microsoft Dynamics 365 will run when the data is synchronized.

You use the mobile application to make updates to an existing Field Service project. You need to publish the changes.
What should you do?

• A.  Publish to a higher version.
• B.  Publish to the existing version.
• C.  Clone the project and publish the clone to a higher version.
• D.  Deactivate the project, publish, and then reactivate the project.

Which Microsoft service is included with the Resource Scheduling Optimization license?

• A.  Microsoft Azure
• B.  Microsoft Power BI
• C.  Microsoft Teams
• D.  Microsoft Office 365