Case Study 1 - Contoso, Ltd
Overview
Contoso, Ltd. is a pharmaceutical company that has 3,000 users in offices across North America.
Existing Environment
Active Directory
The network contains an on-premises Active Directory domain. All user accounts are in departmental organizational units (OUs).
Microsoft Office 365
All users are assigned a Microsoft Office 365 E5 license and are enabled for the following services:
Microsoft Yammer
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure Active Directory (Azure AD)
Azure AD
dynamic group membership
Microsoft Skype for Business
Contoso has an on-premises deployment of Microsoft Skype for Business Server 2015. All the latest cumulative updates are installed on all the servers. The following services are used in Skype for Business Server 2015:
Meetings
PSTN calling
Instant messaging (IM)
Federation to external companies
Departments
Contoso has the following departments:
IT
Sales
Human resources (HR)
Research and deployment (R&D)
All groups are created by using dynamic group membership that use the department attribute.
Requirements
Business goals
Contoso identifies the following business goals:
Migrate the maximum number of users to Microsoft Teams.
Minimize administrative effort.
Device requirements
Contoso identifies the following device requirements:
Replace Skype for Business IP phones with Microsoft Teams phones.
All Microsoft Teams phones must be set to lock automatically after 60 seconds.
Meeting and Live Event Requirements
Contoso identifies the following meeting and live event requirements:
Requirement1: Guest users must be able to join live events.
Requirement2: Guest users must always wait in a meeting lobby.
Requirement3: Contoso users must always bypass the meeting lobby when they join by using the Microsoft Teams client.
Requirement4: After the upgrade to Microsoft Teams, all meetings must be scheduled by using Microsoft Teams.
Calling Requirements
Contoso identifies the following calling requirements:
Migrate all existing auto attendants and response groups to Office 365.
Minimize the on-premises PSTN infrastructure.
Technical Requirements
Guest users must be prevented from making private calls.
Security Requirements
Contoso has the following security requirements for the Microsoft Teams deployment:
The number of ports allowed on the company's firewall must be limited.
Team names must be prevented from containing the name of any products produced by Contoso.
Users in the R&D group must be prevented from sending chat messages to users in other departments.
To meet the company's compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and calling only.
Pilot Project
Contoso begins a pilot project for the upgrade to Microsoft Teams.
You identify the following issues during the pilot project:
Microsoft Teams users report that they often receive continuous notifications from the Microsoft Teams client for 20 minutes.
Two pilot users in the HR department report that they are not members of the HR team.
Drag and Drop Question
You need to recommend a voice topology for the departments. The topology must meet the calling requirements and the security requirements.
What should you recommend for each department? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Your company has a Microsoft 365 subscription.
You need to prevent guest users from creating or updating channels.
How should you complete the PowerShell script? To answer, drag the appropriate options to the correct targets. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Your company has a Microsoft 365 subscription that uses Phone System.
You need to configure the environment to the meet the following requirements:
Only users in the company's sales department must have Call forwarding and simultaneous ringing to external phone numbers set to Off.
Only users in the marketing department must have Inbound calls can be routed to call groups set to Off.
All outbound calls to the PSTN must use the auto attendant number as the caller ID.
What is the minimum number of policies that should be created? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You have a Microsoft 365 subscription that contains the users shown in the following table.
in Microsoft Teams, User3 creates a new team named Team1.
User1 configures the Groups Expiration settings as shown in the following exhibit.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Your company has a Microsoft 365 subscription that uses Phone System.
Two employees have the user account shown in the following table.
The employees are leaving the company.
You need to ensure that the phone numbers can be reassigned to other employees as quickly as possible.
What should you use for each employee? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
