Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
You need to implement the planned changes for the huddle spaces. The solution must meet the technical requirements.
Which two types of policies should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Exhibit
You are deploying Microsoft Teams Calling Plans.
You port all phone numbers to Microsoft Teams Phone as shown in the exhibit (Click the Exhibit tab.) You need to assign. The number -1-234-555-5334 to an auto attendant.
What should you do first?
You have a Microsoft Teams deployment
You have a meeting room that contains a Teams Rooms for Android device assigned to an account named Room1. You deploy a Teams panel to the entrance of the meeting room and sign in the panel by using the Room1 account. You need to ensure that attendees are notified when participants of the next meeting are waiting to use the room What should you configure from Device settings on the Teams panel?
Drag and Drop Question
Your company plans to use Microsoft Teams for collaboration and communication.
You need to deploy Microsoft Surface Hub devices to Teams meeting rooms.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Your company assigns an Office 365 E3 license to each user. All users are in France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?
