You are performing a requirements analysis for a customer.
The customer provides the following requirements:
Power Platform storage capacity must remain under 100 percent.
Customer service representatives must be sent an email when they are assigned a case.
Help desk technicians must be shown an error message when they try to delete a task row.
The plug-in pass rate must remain over 99 percent for the production environment.
You need determine if the requirements are functional or non-functional.
Which requirement type should you use? To answer, drag the appropriate requirement types to the correct requirements. Each requirement type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:
Box 1: Non-functional
Non-functional requirements commonly describe non-behavior aspects of the solution such as performance requirements.
Box 2: Functional
Functional requirements describe what the solution needs to do or its behaviors.
Box 3: Functional
Box 4: Non-functional
Examples of common non-functional requirement types include:
Availability
Compliance/regulatory
Data retention/residency
Performance (response time, and so on)
Privacy
Recovery time
Security
Scalability
Reference:
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements

Comment: *

Name: *

Email: *

Verification: *

You need to create an Agent security role.
Which three actions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A.Add security to the seat entity and assign users to the Agents role.
• B.Add security to the Core Records and assign users to the Customer Service Representative role.
• C.Copy the Microsoft Dataverse Basic User role.
• D.Rename the Customer Service Representative role to Agents.
• E.Copy the Customer Service Representative role.
• F.Name the new role Agents.

Comment: *

Name: *

Email: *

Verification: *

You are implementing a Microsoft Power Platform solution for a customer to include data migration from multiple legacy systems. The data includes lead and contact data. The environment includes an assigned security group.
The following issues have occurred during a go-live deployment attempt:
* Lookup values are not populated when data migration is complete.
* Data is being added to the contacts table that is not part of the data migration.
* Various users do not appear in the list of users available for record assignment.
You need to resolve the go-live deployment issues.
How should you resolve the issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation

Comment: *

Name: *

Email: *

Verification: *

You need to recommend an authentication solution for the planned implementation of Dynamics 365.
What should you include in the recommendation?

• A.Use the Office 365 tenant for Dynamics 365 Customer Service.
• B.Use synchronized identities.
• C.Use federated identities
• D.Create a new tenant for Dynamics 365 Customer Service.

Comment: *

Name: *

Email: *

Verification: *

A company plans to create a Power Apps portal to manage support cases for customers. The company has an account hierarchy for customers. The hierarchy supports accounts, cases, and contacts where both contacts and cases belong to their relevant account.
The company has the following requirements:
Portal users must only see the notes for the cases that they manage.
Portal users must only see cases that are submitted by their colleagues.
You need to design the security model for the portal.
Which entity permission scope should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Correct Answer:

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/assign-entity-permissions

Comment: *

Name: *

Email: *

Verification: *