A carpet cleaning company uses Dynamics 365 Sales.
The process for entering customer information during onsite sales calls is very complicated. The company
wants a simplified screen that allows salespeople to capture the customer name, phone number, and other
information while speaking to the customer.
You need to recommend a solution that works on various types of mobile devices.
What should you recommend?
A company is building an interactive chatbot to answer questions about products and product warranties You need to create conversation paths re questions about product warranties. Which tool should you use?
A company uses Dynamics 365 Supply Chain Management.
When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.
You need to implement the functionality to create Outlook tasks.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.
You need to recommend features to support the implementation.
Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

A company uses Power Apps.
You need to perform administrative tasks for the company.
Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
