A company is evaluating ways to connect Power Platform apps to external services to perform complex activities. For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Your company wants to create a help desk system and implement Dynamics 365 Customer Service.
The company has the following requirements:
* Provide an application to allow support team staff to chat live with a customer.
* Automatically import data from a Microsoft Excel spreadsheet once a day.
* Provide a chatbot that can assist customers who need support.
You need to determine which applications to use to meet the requirements.
Which applications should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A company plans to move an on-premises customer service data management system to a cloud-managed solution.
The customer service application must be replaced by a model-driven application. The company uses Microsoft SQL Server Integration Services (SSIS) packages to move data from the on-premises database system to a third-party enterprise resource planning (ERP) system.
You need to replace the SSIS packages for data transfer.
What should the company use in place of the packages to move the data?
You are developing a Power Virtual Agents chatbot for a company.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You build a flow using a template. You want to add support for additional business scenarios.
You need to ensure that the new workflow does not break existing functionality.
Which flow editing utilities should you use? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
