Which of the following is the best strategy to increase a community's annual influenza vaccination rate?

• A.Empower the community to take on its own problem-solving
• B.Form a community coalition tasked with developing local interventions
• C.Contract with pharmaceutical company to distribute vaccines
• D.Review vaccine distribution data with community leaders

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Familiarity with terms describing the psychometric properties of survey instruments and methods for data collection can help an organization choose a survey that will provide it with credible information for quality improvement. There are two different and complementary approaches to assessing the reliability and validity of a questionnaire.
Which of the following are out of those approaches?

• A.Cognitive testing
• B.Psychometric testing
• C.Technical excellence testing
• D.Both A and C

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Juran Trilogy includes all the following sub-points under the major heading of quality planning EXCEPT:

• A.Determine the needs of those customers
• B.Optimize the product feature to meet our needs and customer needs
• C.Identify who the customers are
• D.Develop a process that is able to produce the product

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Which of the following conclusions might be drawn from failure mode and effects analysis (FMEA)?

• A.Key factors were identified, and corrective action plans were created.
• B.Actions were taken to address baseline performance and monitored for sustainment.
• C.Risks were identified and prioritized, and action plans were developed.
• D.Special causes were identified, and variation was reduced.

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A hand surgeon is referred for peer review for a case of a wrong-site surgery. Which of thefollowingprofessionals would be the best choice as a member of the peer review committee?

• A.plastic surgeon with comparable training
• B.chief of surgery with general surgery experience
• C.quality Improvement coordinator with peer review experience
• D.physician assistant who routinely assists In hand surgeries

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