If unable to access the NetSuite user interface, where can users go to find the current system status?

• A.www.netsuite.com/status
• B.netsuite.com
• C.status.netsuite.com
• D.system.netsuite.com/status

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Which preference allows users to see the Field ID in the Field Level Help?

• A.Show App ID Field
• B.Show Internal IDs
• C.Show Field IDs
• D.Show ID Fields on Sublists

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Where can users set subsidiary-level support preferences?

• A.Case Profile
• B.Setup > Support > Support Preferences
• C.Subsidiary record
• D.Setup > Company > General Preferences

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A user would like to know how to create a Customer record in NetSuite via CSV Import, as being able to import would come in handy in the future. Which Case Severity should the user submit with the support case?

• A.C1 - Critical / Business Down
• B.C2 - Urgent
• C.C3 - How To / Functional
• D.C4 - Enhancement

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When enabled, which preference shows some Customer records in lists of Contacts?

• A.Default Customer Type
• B.Merge Contacts with Customers
• C.Show Individuals as Contacts
• D.Show Customers as Contacts

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