Is this a likely reason why the Okta Browser plugin is NOT working in Mozilla Firefox?
Solution: The option 'Automatic submission' is selected In the Firefox browser

• A.Yes
• B.No

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Will the Okta Help Desk Administrator role be appropriate for this scenario?
Solution: The company has business units that need to reset multifactor authentication (MFA) on a specific group of end users.

• A.Yes
• B.No

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Is this an example of an individual who can submit a case directly to Okta Support?
Solution: Okta community member

• A.No
• B.Yes

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Is this an option available to end users for sell-service password reset if enabled by an Okta Administrator?
Solution: YubiKey

• A.Yes
• B.No

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Is this an example of an individual who can submit a case directly to Okta Support?
Solution: Okta Customer Advocacy Program member

• A.Yes
• B.No

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