| Exam Code/Number: | 1Z0-1021Join the discussion |
| Exam Name: | Oracle Customer Data Management Cloud Service 2018 Implementation Essentials |
| Certification: | Oracle |
| Question Number: | 65 |
| Publish Date: | Oct 19, 2026 |
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Which statement is correct about the configuration performed on Enterprise pages in Oracle Sales Cloud?
One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witch corrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)
While implementing Oracle Customer Data Management, your customer noticed that their production instance has 1000 plus incorrect addresses as part of the address load. The customer is planning to update these invalid addresses in Oracle Customer Data Management.
As an implementation advisor, what would you suggest to help the customer avoid such issues in future?
Which two attributes are used by an Oracle Customer Data Management application to create references between source IDs and Oracle Sales Cloud database IDs? (Choose two.)
Which task is used to configure Oracle Enterprise Data Quality (EDQ) when using it with Oracle Customer Data Management?