| Exam Code/Number: | 1Z0-1037-20Join the discussion |
| Exam Name: | Oracle Knowledge Management 2020 Implementation Essentials |
| Certification: | Oracle |
| Question Number: | 72 |
| Publish Date: | Jul 20, 2026 |
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Which filter type should you use in a report to display data in a tree structure?
Your customer wants to generate a report showing the number of days since incidents of a particular incident type were updated.
What should you use to create this report?
Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?
You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?