You have created a new article in your knowledge base andyou want it to always appear at the top of the search result page.
What display position should you configure?

• A.Place at First
• B.Place at Top
• C.Historical usefulness
• D.Fixed at Top
• E.Fix First

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Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)

• A.user roles
• B.configured workflow processes
• C.content life cycle events
• D.notification configuration
• E.privileges

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How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

• A._service = newRightNowSyncPortClient();_service.UserName = "test" ;_service.Password =
  "password";
• B._service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
  ;_service.ClientCredentials.UserName.Password = "password";
• C._service =new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
  ;_service.ClientCredentials.Password = "password";
• D._service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
  ;_service.UserName.Password = "password";

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You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?

• A.Standard report with User Defined List variable
• B.Custom report with Predefined List variable
• C.Standard report with Replacement Value variable
• D.Custom report with AdHoc Value variable

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Which five components can be used to filter the Authoring inbox? (Choose five.)

• A.Product and Categories
• B.User
• C.Assignment status
• D.Rating
• E.Views
• F.Content Types
• G.Locales
• H.Consoleroles

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