Free Oracle 1Z0-1037 Exam Dumps Questions & Answers

Which two statements are true about replacement tokens? (Choose two.)

• A.  They enable re-use of existing content of any data type in variables.
• B.  They enable management of standardized content from a single resource.
• C.  They enable re-use of content in a standardized form.
• D.  They enable creation and storage of complex content consisting of integrated text and images multiple times.

Which two statements are true about response requirements for incidents? (Choose two.)

• A.  Holidays have to be defined before creating response requirements.
• B.  Custom response requirements are based on the level of service being provided.
• C.  Default response requirements for an interface cannot be modified.
• D.  Response requirements include the maximum time limit for responding to each inquiry for an unresolved incident.

You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?

• A.  Include the search terms in Answers Keywords
• B.  Include search term in Search priority word.
• C.  Add all related search terms to an aliases.txt.file.
• D.  Include search terms in Stop Words
• E.  Include the search terms in both Answer Keyword and Stop Word.

How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

• A.  _service = new RightNowSyncPortClient();_service.UserName = "test" ;_service.Password =
  "password";
• B.  _service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
  ;_service.UserName.Password = "password";
• C.  _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
  ;_service.ClientCredentials.UserName.Password = "password";
• D.  _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
  ;_service.ClientCredentials.Password = "password";

You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?

• A.  Create a different answer with the part of information that needs to be updated, and after review merge it with the current answer.
• B.  Make the answer status private, make the required changes, and republish it.
• C.  Create an access level that has no customer portal visibility and assign it to the conditional section you do not want customers to view.
• D.  Add a conditional section within the answer with any access level.