Your support lead wants to optimize agent workflow for both accuracy and customer wait time.
Which combination of metrics should they use?
How do you use the agent tracing feature in the Metrics Reporting Dashboard?
A financial controller implements a Pricing Promotions Agnet template, but industry promotions require industry-specific compliance language in promotional summaries.
In which two ways can the controller customize the agent template to address this requirement?
Which set of metrics evaluates an agent's security in Oracle AI Agent Studio?
An agent needs to summarize information from uploaded company manuals or guides to provide up-to-date answers for users.
Which tool in AI Agent Studio should be used?