Free Oracle 1Z1-1038 Exam Dumps Questions & Answers

Which three events are available with the JavaScript API?

• A.  ondataupdated()
• B.  onsaveclose ()
• C.  onrefresh()
• D.  aftersave()
• E.  onbeforesave ()
• F.  enclose ()

For which three reasons should you recommend using workflows?

• A.  They reduce human error.
• B.  They promote efficiency.
• C.  They can sort incidents raised by a contact.
• D.  They help customers find relevant knowledge answers.
• E.  They guide agents through complex customer interactions and data updates.

What are three required sections for Custom Process Models?

• A.  Test harness
• B.  Code containing custom business logic
• C.  Header
• D.  Test script
• E.  Code containing integration with external systems
• F.  Footer

How frequently does Oracle release a new version of a product?

• A.  Once in six months
• B.  Every month
• C.  Once in three months
• D.  Once in four months

A client requires you to set up chat and email as unlimited for an SLA. What must you do?

• A.  Enter zero as the initial value for both fields.
• B.  Enter the value "Unlimited" in the chat and email fields.
• C.  Leave both the chat and email fields limit as blank.
• D.  Use the default values.