Free Oracle 1z0-325 Exam Dumps Questions & Answers

An agent starts a chat conference. What must the agent do to leave the conference open between the customer and a second agent?

• A.  The original agent must transfer the lead role.
• B.  The original agent cannot leave the conference without closing the chat.
• C.  The customer must agree to new agent.
• D.  The original agent can exit the chat as soon as the new agent accepts the conference.

Your customer has a number of custom fields that are no longer in use and would like to repurpose them for a new initiative.
Which set of custom field properties can you change as part of the repurpose work?

• A.  End-User Visibility / Data Type / Notes
• B.  Label / Column Name / Data Type / Default Value
• C.  Index / Size of Field / Hint / End-User Visibility
• D.  Column Name / Default Value / Hint / Notes
• E.  Column Name / Index / Interface Visibility / Notes

You created a broadcast survey using the advance survey editor. The survey has a web page and four survey pages.
When you preview the survey you have trouble getting the survey to move between the survey pages. Which item will enable you to navigate the survey as designed?

• A.  Web Page Links
• B.  Standard Connectors
• C.  Decision or Case Statements
• D.  Redirect URL
• E.  Survey Template
• F.  Next and Submit Buttons

Your client wants to provide users with an Overview Answer that contains links to drill down to more detailed information if the user is interested.
The drilldown Answers should not be included in any search results.
How should the drilldown Answers be configured so that they can be linked to, but won't be displayed in search results?

• A.  Create a special Public status named "Hidden". Save the drill-down Answers with the "Hidden" status.
• B.  Save the drill-down Answers with a Draft status.
• C.  Set the Access Level to "Help" for the drilldown Answers and save them with a Public status.
• D.  Enter the drilldown information as Conditional Sections of the Overview Answer. Set the Access Level for those Conditional Sections to the "Help" Access Level. Save the Answer with a Public status.

An agent has mistakenly closed their quick search menu and it is no longer displayed on their desktop. Which two paths are required to display the quick search navigation again? (Choose two.)

• A.  File Menu/Links
• B.  Tools Menu/Quick Search
• C.  Configuration/Application Appearance
• D.  File Menu/Options
• E.  Navigation Pane/Quick Search