Free Oracle 1z0-981 Exam Dumps Questions & Answers

Which three statements are true about navigation sets?

• A.  The same navigation set can be set for different interfaces.
• B.  Using navigation sets, you can configure which quick search reports can be seen.
• C.  Using navigation sets, you can configure whether to show the Recent Items navigation pane or not.
• D.  Using navigation sets, you can define what new objects can be created by using the File menu.
• E.  Using navigation sets, you can define what quick links can be seen when navigating File > Link.
• F.  Using navigation sets, you can configure whether to show the Home navigation pane or not.

Which four view modes are available in the Report Editor?

• A.  Design View
• B.  Report View
• C.  Graphical View
• D.  Database View
• E.  Layout View
• F.  Data Set View

Which three statements are true about add-ins?

• A.  They are written in the C# .NET programming language with the templates provided by Oracle Service Cloud.
• B.  They can be added to the Custom Portal area of Oracle Service Cloud.
• C.  They always run locally to access local data.
• D.  They always run locally on the machines on which the desktop application runs.
• E.  They can be designed to create visual components and not perform any integrations.
• F.  They are the visual areas of Oracle Service Cloud Agent Desktop.

Which two statements are true about generic objects?

• A.  They are used when working with custom objects only.
• B.  They can be used with standard objects.
• C.  They belong to a stand-alone class that is not derived from an RN object.
• D.  They require the type of data to be set dynamically.
• E.  They automatically consider a package to consist of custom objects.

Which Oracle Service Cloud capability can assign chats based on language and product skills?

• A.  Engagement engine
• B.  Business rules
• C.  Advanced routing
• D.  Syndicated chat