The incident management process of an organization enables them to prepare for and respond to information security incidents. In addition, the organization has procedures in place for assessing information security events. According to ISO/IEC 27001, what else must an incident management process include?
Scenario 3: Socket Inc. is a dynamic telecommunications company specializing in wireless products and services, committed to delivering high-quality and secure communication solutions. Socket Inc. leverages innovative technology, including the MongoDB database, renowned for its high availability, scalability, and flexibility, to provide reliable, accessible, efficient, and well-organized services to its customers. Recently, the company faced a security breach where external hackers exploited the default settings of its MongoDB database due to an oversight in the configuration settings, which had not been properly addressed. Fortunately, diligent data backups and centralized logging through a server ensured no loss of information. In response to this incident, Socket Inc. undertook a thorough evaluation of its security measures. The company recognized the urgent need to improve its information security and decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
To improve its data security and protect its resources, Socket Inc. implemented entry controls and secure access points. These measures were designed to prevent unauthorized access to critical areas housing sensitive data and essential assets. In compliance with relevant laws, regulations, and ethical standards, Socket Inc. implemented pre-employment background checks tailored to business needs, information classification, and associated risks. A formalized disciplinary procedure was also established to address policy violations. Additionally, security measures were implemented for personnel working remotely to safeguard information accessed, processed, or stored outside the organization's premises.
Socket Inc. safeguarded its information processing facilities against power failures and other disruptions. Unauthorized access to critical records from external sources led to the implementation of data flow control services to prevent unauthorized access between departments and external networks. In addition, Socket Inc. used data masking based on the organization's topic-level general policy on access control and other related topic-level general policies and business requirements, considering applicable legislation. It also updated and documented all operating procedures for information processing facilities and ensured that they were accessible to top management exclusively.
The company also implemented a control to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access. The implementation was based on all relevant agreements, legislation, regulations, and the information classification scheme. Network segregation using VPNs was proposed to improve security and reduce administrative efforts.
Regarding the design and description of its security controls, Socket Inc. has categorized them into groups, consolidating all controls within a single document. Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information about information security threats and integrate information security into project management.
Based on the scenario above, answer the following question:
Which of the following controls did Socket Inc. implement by conducting pre-employment background checks? Refer to scenario 3.
Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevant agreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on the scenario above, answer the following question:
Which security control does NOT prevent information security incidents from recurring?
An employee of the organization accidentally deleted customers' data stored in the database. What is the impact of this action?
Diana works as a customer service representative for a large e-commerce company. One day, she accidently modified the order details of a customer without their permission Due to this error, the customer received an incorrect product. Which information security principle was breached in this case7
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