A project manager receives an email from a customer saying that they do not want to keep working with one of the project team members. The customer does not provide any reasons for this sentiment. The project manager is concerned because this project team member is highly skilled and experienced and is key in one of the main project deliverables.
What should the project manager do to ease the situation?

• A.Tell the customer that they do not have the authority to remove project team members.
• B.Remove the project team member immediately and assign the pending activities to other team members.
• C.Ask the project team member to call the customer to apologize for their behavior.
• D.Talk to the customer and project team member separately to assess the issue and decide on the next steps.

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During an audit, a team member complains about the quality of the product being produced However, no metnc related to this complaint was taken into account in the quality management plan.
What should the project manager do?

• A.Schedule a meeting with the team member and the sponsor to discuss the quality issue
• B.Analyze the feedback provided by the team member and update the issue log.
• C.Analyze the feedback provided by the team member and initiate a change request if needed.
• D.Explain to the team member that the metrics being used to assess quality are standard

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Which of the following is an output of the Monitor and Control Project Work process?

• A.Organizational process assets
• B.Change requests
• C.Project management plan
• D.Performance reports

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The individual or group that provides resources and support for a project and is accountable for success is the:

• A.sponsor
• B.customer
• C.business partners
• D.functional managers

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An executive sponsor of a predictive project asked a project manager experienced in agile to assess if a project could be executed using an agile approach What factor should the project manager consider when determining if the project is suitable for an agile approach?

• A.The project is an information technology project and has minimal impact to the organization
• B.The project scope is well defined and the requirements are prioritized
• C.The project team has a colocated space and is capable of working together
• D.The project scope can be decomposed into smaller parts, the first representing a minimum viable product (MVP).

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