You are the program manager for your organization and management has asked you to be certain to finalize the lessons learned documentation for your program. When will the lessons learned documentation be created?

• A.Lessons learned are in program execution.
• B.Lessons learned are created at each program deliverable.
• C.Lessons learned are created during the program closure.
• D.Lessons learned are created during the program archive.

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Which of the following tools and techniques are parts of the Administer Program Procurements process? Each correct answer represents a complete solution. Choose all that apply.

• A.Inspection and audits
• B.Supplier performance review
• C.Budget management system
• D.Contract performance review

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Gina is the program manager for her organization and is reviewing the results of quality control.
She would like to create a chart that shows the categories of defects within the program so that she and the program team can address the largest categories in descending order. Which one of the following is the best chart for Gina in this situation?

• A.Ishikawa chart
• B.Cause and effect chart
• C.Pareto chart
• D.Control chart

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A program in a matrix organization includes subprojects for specific required technologies. The program manager assembles a team of project managers to lead each of the component projects. Each component project requires unique technical skills and expertise. To ensure that there are no budget overruns, the program manager leverages the existing time reporting process.
What is a critical component of the Program Schedule Management Process?

• A.Activity or component start and finish dates, as well as intermediate milestones
• B.A list of all the projects that team members are working on
• C.Skill levels of the various project team members, as well as the project managers
• D.Time management training programs for all team members, as well as the project managers

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You are the program manager for your organization. Management has assigned you to a new program that has been chartered. Your team is in the process of the Manage Program Issues process. One of the two outputs of this process is change requests. Which one of the following is the other one?

• A.Audit reports
• B.Program management plan
• C.Program performance reports
• D.Program issues register updates

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