The number of emerging risks increases in a component project and the program manager falls behind in reviewing and approving the plans. This impacts the component project manager's ability to effectively address the risks.
In this situation, what should the program manager change about the risk management plan?

• A.Allow the component project manager to delegate risk management responsibilities.
• B.Assign the resolution of project-level risks to the component project manager.
• C.Include risk escalation policies and procedures in the risk response plan.
• D.Increase flexibility with risks that require a risk response.

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You are the program manager for your organization and your team has reported on a new issue among your program stakeholders. You want to address this issue as soon as possible, but it will need to be studied and reviewed. You recommend that Shirley, one of your program team members, study the issue and present a few solutions in a week's time. What else should you do with the issue?

• A.Determine the time and cost of researching the issue for resolution.
• B.Record the issue in the issue log.
• C.Document the issue in the lessons learned.
• D.Communicate with the stakeholders that you are addressing the issue.

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The program manager must define the program and understand the organization's target market and customer needs. What should the program manager do first?

• A.Brainstorm with the program team to decide on the definitions of the target market.
• B.Meet with peers to identify the company's competitors in the target market.
• C.Meet with the project managers to identify the target market.
• D.Work with the program sponsor to assess the needs of the target market.

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Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?

• A.Decoder
• B.Sender
• C.Medium
• D.Encoder

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A key stakeholder's requirement contradicts the organization's strategic objectives. The program manager meets with the stakeholder, but is unable to reach a compromise on the requirement.
What should the program manager do first?

• A.Meet with the program management office to update the benefits management plan
• B.Meet with organization's strategic planning committee to obtain clarification
• C.Meet the customer to determine if the stakeholder's requirement is valid
• D.Meet with the program sponsor to address the issue

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