A global financial system is being delivered by the program team to allow access from anywhere in the world.
Following a new cross-border regulation applying to privacy of local banking data accessed from abroad, the CEO of the bank requests that an external audit be conducted to validate compliance with this new regulation.
This event, which was not anticipated at this phase of the program, will generate additional work for the program team. This effort is not included in the current program roadmap and benefits delivery plan.
What immediate actions should the program manager take?
You have identified several issues in your program and have assigned issue owners. What component of program management oversees issue resolution?
Program manager B leaves the program and program manager A takes over the program responsibilities. Program manager A wants to ensure that all expected benefits of the program are realized.
What is used to assess the program cost/benefit justification?
You are the program manager for your organization that utilizes vendors from several different organizations. A vendor has submitted an invoice for the work they have completed in your program. You have reviewed the work results and agree with the vendor that their contractual obligation is complete.
What should you do next in regard to the vendor's invoice?