The program sponsor requests a weekly performance report. The tools and techniques to monitor and control program performance include which of the following?

• A.Earned value management, financial reporting systems, performance measurement techniques, and program management information systems.
• B.Delphi technique, scatter diagram, Pareto chart, and organization charts.
• C.Program management performance variances, business criteria reweighting, root cause identification, and statistical sampling.
• D.Interviewing, SWOT analysis, run chart, and matrix-based charts.

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Which of the following directs the improvement efforts to those areas that will have the biggest impact?

• A.Pareto diagram
• B.Gantt chart
• C.Flowchart
• D.User Documentation

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When should a program manager approve the closure of a component project?

• A.When the project has delivered the project benefits
• B.When acceptance criteria of the project are met
• C.When program deliverables are complete
• D.When project deliverables are complete

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Which one of the following is not considered one of the three components of the Iron Triangle?

• A.Cost
• B.Quality
• C.Scope
• D.Time

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What component of the change management system is responsible for evaluating, testing, and documenting changes created to the project scope?

• A.Project Management Information System
• B.Integrated Change Control
• C.Scope Verification
• D.Configuration Management System

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