In an online shopping application, the primary case type PurchaseOrder has two child case types: Payment and Packaging. In processing PurchaseOrder case P0-11, Payment case Pay-37 and Packaging case Pac-56 are created.
Which statement about the processing of P0-11, Pay-37, and Pac-56 is correct?
Response:

• A.P0-11 has to be resolved before either Pay-37 and Pac-56 is resolved.
• B.P0-11 can be resolved when either Pay-37 or Pac-56 is resolved.
• C.Both Pay-37 and Pac-56 have to be resolved before P0-11 can be resolved.
• D.Pac-56 has to be resolved before Pay-37 is resolved.

Comment: *

Name: *

Email: *

Verification: *

As a business architect, you are asked to establish the core team for the upcoming directly capture objectives (DCO) sessions. which three roles do you invite to the dco sessions?
(choose three)
Response:

• A.project sponsor
• B.security tester
• C.subject matter experts
• D.product owner
• E.system architect

Comment: *

Name: *

Email: *

Verification: *

Which is a benefit of using multi-step forms?
Response:

• A.Helps you organize separate tasks into steps, so you can control how, when, and by whom work is performed for each step
• B.Provides a way to add an assignment that is preconfigured with one or more actions a user can take to a process
• C.Provides an easy way to add a step that is preconfigured with functionality, such as sending an email, to a process
• D.Helps a single user complete complex tasks by presenting multiple screens in a logical sequence

Comment: *

Name: *

Email: *

Verification: *

The primary purpose of a service level is to __________.
Response:

• A.assign cases to the appropriate case worker
• B.track assignment status over time
• C.help ensure timely completion of assignments
• D.generate service level reports

Comment: *

Name: *

Email: *

Verification: *

The business process for an automobile insurance claim consists of the following phases:
- Submission: The customer contacts a customer service representative (CSR) to file the claim.
- Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
- Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
- Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
Response:

• A.Review
• B.Submission
• C.Repair
• D.Verification

Comment: *

Name: *

Email: *

Verification: *