Free Pegasystems PEGACPSA24V1 Exam Dumps Questions & Answers

What happens when a case reaches its SLA deadline?

• A.  The case is reassigned to a different work group
• B.  The case is automatically closed
• C.  The SLA settings are removed
• D.  The urgency is increased, triggering escalation

How does Pega handle potential duplicate cases when a match is found?

• A.  The system notifies the user to take action
• B.  The duplicate case is merged with the existing case
• C.  The system automatically deletes the duplicate case
• D.  The system marks both cases as resolved

Which two best practices should be followed when creating an Insight report? (Choose Two)

• A.  Use appropriate visualization types
• B.  Define SLA deadlines for reports
• C.  Keep filters relevant to business needs
• D.  Assign work queues to reports

Which Pega feature allows integrating data from multiple sources into a single UI layout?

• A.  Data Page
• B.  SLA Deadline
• C.  Work Queue
• D.  Case Reassignment

Which two benefits does unit testing provide in DevOps? (Choose Two)

• A.  SLA optimization
• B.  Faster defect detection
• C.  Work Queue Load Balancing
• D.  Improved rule validation