The business process for an automobile insurance claim consists of the following phases
* Submission The customer contacts a customer service representative (CSR) to file the claim
* Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs
* Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary
* Verification After each vehicle repair, the adjuster closes the claim.
According to Pega best practices which phase can you implement as a child case?
An order fulfillment case type allows a customer to update user profile information during the order placement stage The user profile consists of the following three pages
* Account ID and password
* Customer contact information
* A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages individually?
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A customer views a product available in multiple color options. The customer must select only one color for each product. Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options ?
Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.
A company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down " You configure a Search duplicate cases step to identify duplicate IT tickets What is the basic condition for the Search duplicate cases step?
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