What are two ways you can add a table to a view ? (Choose two)

• A.Add a table to a section used by the view
• B.Add the table column properties to a view in App Studio
• C.Embed the table in the section used by the view
• D.Add a field group list to a view in App Studio

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Which statement best describes how a service level affects the urgency value of an assignment or a case?
Response:

• A.When a given milestone is reached, the current urgency is checked. If it is greater than the value specified in that milestone, the assignment or case moves to the next milestone
• B.When a given milestone is reached, the specified urgency is added to the current urgency value.
• C.When a given milestone is reached, the urgency is set to the specified value in that milestone.
• D.If the current urgency value is less than the urgency specified in the milestone, it is adjusted to the urgency value specified in that milestone otherwise, it remains the same.

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What three questions should you answer to create effective correspondence ? (Choose Three) Who is the user that receives the correspondance ?

• A.How will the correspondance be sent ?
• B.When does the correspondance need to be sent
• C.Which email server should the correspondance use ?
• D.How often should you send correspondance ?

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Which statements about the following case are true?
(Choose two.)

Response:

• A.Stage 1 is a resolution stage.
• B.Stage 1 is a primary stage.
• C.Stage 2 is a resolution stage.
• D.Stage 2 is an alternate stage.
• E.Stage 1 automatically transitions to Stage 2.

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In this same application, you now want to drill down into the Data Designer for the Online Orders and Order History data types. Click Online Orders and Order History to enter the Data Designer. View the information in the Data Designer before you proceed.
Information from this view of the Integration Designer helps you complete the second activity. You can return to this information at any time from the activity page by clicking the back arrow.


Solution:

Determine whether the given solution is correct?
Response:

• A.Incorrect
• B.Correct

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