Free Pegasystems PEGAPCBA87V1 Exam Dumps Questions & Answers

How do you provide users with guidance for completing a form and avoid the need for application training?

• A.  Send a notification to the assigned user.
• B.  Add an instruction to the assignment.
• C.  Add an optional action to the case to explain the task.
• D.  Add the corresponding step to an appropriate stage.

How do you indicate the progress of a case towards resolution?

• A.  Update the case status on the appropriate steps.
• B.  Configure a case notes field to capture progress information.
• C.  Design intent-driven user interfaces.
• D.  Apply service levels to the assignment steps.

Direct Capture of Objectives (DCO) provides many benefits . Which of the following are benefits of DCO? (Choose Two)

• A.  Use working models to better facilitate business and IT collaboration.
• B.  Provide real-time awareness of project development to all project participants.
• C.  Automatically define and store application requirements.
• D.  Easily convert legacy operations to automated business processes.

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

• A.  The mobile app customizes currency units and date/time format according to the location of the users.
• B.  Mobile app color palettes are different for users and CSRs.
• C.  The mobile app supports all mobile phone operating systems.
• D.  CSRs can create other case type instances on the mobile app.

A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates accordingly.
How do you satisfy this requirement?

• A.  Configure a calculation for the total cost held.
• B.  Configure a validate condition for the total cost field.
• C.  Configure a field group list for all the room types.
• D.  Configure a when condition for the total cost field.