You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

The requirement changes to allow the parent case to continue before the child cases resolve.
How do you configure the Wait steps for this requirement?

• A.Configure the Wait step so that only one child case must resolve before the parent case can continue.
• B.Configure the Wait step so users can choose to continue the parent case process regardless of child case status.
• C.Configure the Wait step to continue the parent case when the child cases reaches audit or approval.
• D.Configure the Wait step to continue the parent case when the child cases reach the payment pending review status.

Comment: *

Name: *

Email: *

Verification: *

Which two field types are specialized versions of the Query field type? (Choose Two)

• A.Picklist
• B.Case reference
• C.Embedded data
• D.Data reference

Comment: *

Name: *

Email: *

Verification: *

A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel Itinerary. Which configuration displays the Select hotel amenities section only if a user selects the Add amenities check box?

• A.A disable condition (when rule) applied to the Add amenities check box
• B.A required condition (when rule) applied to the Add amenities check box
• C.A visibility condition (when rule) applied to the Select hotel amenities section
• D.A disable condition (when rule) applied to the Select hotel amenities section

Comment: *

Name: *

Email: *

Verification: *

In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days. To meet this requirement you configure a service level. Where should the service level be configured?

• A.The case type
• B.The process
• C.The stage
• D.The step

Comment: *

Name: *

Email: *

Verification: *

Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.

• A.Configure the Cancel button on the user views to resolve the case.
• B.Add a case wide action to the case workflow.
• C.Add an alternate stage to the case life cycle.
• D.Add a stage-only action to each stage in the case workflow.

Comment: *

Name: *

Email: *

Verification: *