Free Pegasystems PEGAPCDC85V1 Exam Dumps Questions & Answers

In Pega Customer Decision Hubtm, the characteristics of an action are defined by using

• A.  logos
• B.  plain text
• C.  properties
• D.  banners

To which types of decisions can Pega Customer Decision Hubtm be applied?

• A.  Determining the cause of a customer's problem
• B.  Determining how to optimize the product portfolio to increase market share
• C.  Determining why response rates for a campaign in one region are below average
• D.  Determining how to retain a customer

You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?

• A.  Offer eligibility
• B.  Customer contact policy
• C.  Predicted customer behavior
• D.  Offer relevancy

U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

• A.  Suppression policy
• B.  Applicability rules
• C.  Customer contact limits
• D.  Volume constraints

MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers. What action must MyCo take to meet this business requirement?

• A.  Make a call
• B.  Place a paid ad
• C.  Create a Facebook post
• D.  Send an email