Free Pegasystems PEGAPCDC87V1 Exam Dumps Questions & Answers

A bank has several credit card offers defined under the sales issue / credit card group. The card_type action property for some of the cards is set to VISA and for others to Mastercard. The bank wants to limit the total number of VISA cards sent via email in an outbound run. How do you implement this requirement?

• A.  Define a property constraint based on the value of the card_type action property
• B.  Define a group-level constraint to limit all credit cards
• C.  Move the VISA and Mastercard actions to separate groups, then define two separate volume constraints
• D.  Define an action-level constraint for each of the actions separately

An outbound run identifies 100 Standard Card offers, 50 on email and 50 on the SMS channel. If the above volume constraint is applied, how many actions will be delivered by the outbound run?

• A.  50 emails and 25 SMSes
• B.  75
• C.  50 SMSes and 25 emails
• D.  100

For a limited time period, a bank wants to avoid sending promotional emails related to credit card offers to a customer if they have already received one. Which rule do you need to define to implement this business requirement?

• A.  Volume constraints
• B.  Customer contact limits
• C.  Applicability rules
• D.  Suppression policy

U+ Bank has several eligibility criteria defined using an eligibility strategy. The eligibility strategy uses a scorecard rule to determine the customer credit score. The bank wants to update the scorecard to include customer income in the credit score calculations. How do you implement this change?

• A.  Change both the scorecard as well as the decision strategy using the scorecard
• B.  Change only the decision strategy using the scorecard
• C.  Recreate the scorecard rule from scratch
• D.  Update only to the existing scorecard

MyCo, a telecom company, developed a new data plan group to suit the needs of its customers The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:

How do you configure the engagement policies to implement this requirement? Choose the engagement policy level that is best-suited for each criterion.

Correct Answer:

Explanation:
Correct Engagement Policy Level Configuration:
* Criterion 1: Owns a smart mobile
* Engagement policy level: Group level
* Criterion 2: Under graduation student / Post graduation student
* Engagement policy level: Issue level
* Criterion 3: New customer / Existing customer
* Engagement policy level: Action level
To configure engagement policies correctly in Pega, it is important to choose the appropriate level of engagement policy based on the criteria. The levels are:
* Issue level: Applies to all actions within a business issue.
* Group level: Applies to all actions within a specific group.
* Action level: Applies to individual actions.
1. Criterion 1: Owns a smart mobile
* This criterion is relevant for all data plans under a specific group of data plans.
* Therefore, it is best suited at the Group level, ensuring that all plans within the group check for this criterion.
2. Criterion 2: Under graduation student / Post graduation student
* These educational statuses may be relevant across various groups and actions under a broader business issue like "Education" or "Student Plans".
* Therefore, this should be configured at the Issue level to apply across all relevant actions within the issue.
3. Criterion 3: New customer / Existing customer
* This criterion is specific to individual actions and can vary greatly between different offers.
* Hence, it should be configured at the Action level to ensure precise control over which actions are offered to new versus existing customers.