Free Pegasystems PEGAPCDS86V1 Exam Dumps Questions & Answers

Which component(s) do you use to calculate the average margin of four actions?

• A.  one Set Property component
• B.  one Group By component
• C.  four Group By components
• D.  four Set Property components

What is the most accurate description of proactive retention?

• A.  Anticipates potential customer churn
• B.  Enables business to respond to customers when they contact a call center
• C.  Simplifies the process of retaining customers
• D.  Enables the business to reduce the number of credit risk customers

A contact center application recommends three actions for a customer. The business team wants to know the possible ways in which these actions can be ordered so that the contact center agent can discuss one proposition at a time, starting from the top.
As a strategy designer, if you use a Prioritize component to order the actions, what are your options?

• A.  In the order controlled by the contact center agent
• B.  In a random order
• C.  In the order in which they are displayed in the strategy canvas
• D.  In ascending or in descending order based on a numerical value

In a decision strategy, to import actions you use a(n)_____________________.

• A.  Proposition data component
• B.  Offer data component
• C.  Import data component
• D.  Data import component

What is the key characteristic that Next-Best-Action must consider to satisfy customer needs?

• A.  Service
• B.  Relevancy
• C.  Fraud
• D.  Mobility