You review and tune the agent configuration on a production system since some default agents----------------and--------------.(choose two)

• A.need to be registered with the master agent
• B.Should never run in a production environment.
• C.require an agent schedule record
• D.Are not necessary for every application.

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A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait shape or an assignment with an SI A to perform this (unction.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)

• A.Adjust the case urgency when the assignment is created.
• B.Manually step past the waiting point prior to the designated time.
• C.Automatically bypass locking when the assignment is created.
• D.Present a custom UI form to the user while waiting to expire.

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Customer information is captured in an application. Corporate policy states that private information be secured and only visible to a limited users.
Which configuration do you recommend?

• A.Use a visible when rule for the properties displaying sensitive information.
• B.Move sensitive information to separate sections and apply a privilege to the sections.
• C.Create an access control policy restricting access to the sensitive information.
• D.Configure an access deny rule restricting access to the sensitive information.

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A case can be withdrawn using a local action. You want to restrict the ability to withdraw a case to the user who created the case or any work group manager of the user. Select three rule types used in combination to achieve this functionality. (choose three)

• A.Access of Role to Object
• B.Access Deny
• C.Privilege
• D.Access Control Policy
• E.Access When

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Using the information shown in the case structure below, which option is always true?

• A.Parking, Weather, and Hotel cases must be instantiated for the Event case to process correctly.
• B.The Parking class must inherit from the Event Booking class.
• C.Resolution of the Event Booking case requires the Parking case to be resolved.
• D.The Weather case can be instantiated without a parent Event Booking case.

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