Free Pegasystems PEGAPCSA84V1 Exam Dumps Questions & Answers

In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?

• A.  The stage
• B.  The process
• C.  The step
• D.  The case type

Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

• A.  Use a cascading approval with an authority matrix.
• B.  Configure custom approvals in the reporting structure.
• C.  Use a cascading approval with a reporting structure.
• D.  Create a decision table and evaluate all rows.

Which requirement can be implemented through circumstancing?

• A.  An application audits insurance claims that an insurance adjuster values at USD10000 or greater.
  Otherwise, the claim is approved.
• B.  An application establishes a goal of four hours to adjust claims for platinum customers. For other customers, the application establishes a goal of one business day.
• C.  An application routes upgrade requests for US customers to one work queue, and requests for European customers to a different work queue.
• D.  An application sets the default shipping option for orders that exceed USD100 to two-day delivery.
  Otherwise, the default option is five-day delivery.

Consider the following scenario:
- During the Interview process for a Job Application case, an
administrative assistant selects the date and location of the
interview.
- Next, an email confirmation is sent to the candidate.
- During the interview, the hiring manager captures notes from the
discussion.
- Finally, the candidate is assigned a technical exercise and the
results are added to the case.
Select two step names that follow the guidelines for identifying and naming the steps in the process. (Choose Two)

• A.  Notify Candidate
• B.  Technical Exercise
• C.  Schedule Interview
• D.  Ask Questions

You create an application to coordinate bus scheduling. Choose three elements that are essential to this application. (Choose Three)

• A.  A user view to enter the schedule details
• B.  A set of fields to capture the schedule details
• C.  A work party to represent the driver
• D.  A scheduling case type
• E.  A route delay alternate stage